Effective Date: 27/04/2024

Thank you for choosing Mynda. Your trust is paramount to us, and we are committed to protecting your personal data with the utmost care and security. This Privacy Policy outlines how we collect, use, and handle your information when you utilize the Mynda platform, encompassing our website, services, and mobile applications (“Service”).

By using our Service, you agree to the collection, use, and sharing of your information as described in this Policy. This Policy is integral to our Terms of Use.

Information We Collect

Information You Provide

• Account Information: When you register or maintain a Mynda account, we collect personal identifiers such as your name, contact details, and secure login information. We also require documentation for verification purposes, such as government-issued ID, guarantors’ information, police clearance, and health records.
• Feedback and Communications: Your communications and feedback to Mynda, which help us tailor and improve our services, may include personal data such as your contact details and the content of your interactions.

 

Automatically Collected Information

• Device and Usage Information: We gather data through your device and by your interactions with our Service, such as IP addresses, device types, and usage statistics.
• Location Data: For functionality and security, we may collect precise geolocation data to enhance the services provided.
• Transactional Information: We record transactions completed through Mynda, including service bookings and payments, to manage our financial and operational obligations effectively.

Third-Party Information

• Smart Device Integration: When connecting smart devices to our Service, we may collect device-specific information such as device ID, status, and activity logs.

How We Use Your Information

• Service Provision: Utilizing personal and device information to create and manage your Mynda account, deliver services, and process payments.
• Improvement and Personalization: Analyzing how you use our Service to enhance and personalize your experience, including offering tailored recommendations.
• Support and Communication: Using your information to communicate with you about updates, services, and promotional offers, and to provide customer support.
• Compliance and Security: Addressing legal requirements and enhancing the security of our Service.

Sharing of Your Information

• With Service Providers: We share your data with third-party providers who assist in delivering our Service, such as payment processors and background check companies.
• Legal and Compliance: We may disclose information where required by law or to protect our rights or the rights of others, including in the context of legal proceedings.
• Business Transfers: In the event of a merger, acquisition, or sale, your personal data may be transferred as part of that deal.
• Affiliates: Your information may be shared within our family of companies for operational purposes and to provide a seamless experience.

Your Rights

• Access and Control: You have the right to access, correct, or delete your personal data maintained by Mynda. You can manage these preferences through your account settings.
• Withdrawal of Consent: You may withdraw your consent for collecting and processing your information at any time, subject to legal or contractual restrictions.
• Complaints: You have the right to lodge a complaint with a data protection authority regarding our handling of your personal data.

Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, and misuse. These include encryption, secured servers, and physical security protocols for our facilities.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any substantial changes, we will notify you by email or through a notice on our Service before the changes take effect.

Contact Us

For questions about this Privacy Policy or the handling of your information, please contact us at:

Email: support@mynda.co
Physical Address: 9A Tayo Olukoya Close Ojodu Estate Berger, Lagos, Nigeria
Phone: 08152123438

At Mynda, we are dedicated to maintaining your trust and safeguarding your personal information as we provide innovative and secure services for all your domestic needs.